{"id":11761,"date":"2026-04-30T22:16:08","date_gmt":"2026-04-30T20:16:08","guid":{"rendered":"https:\/\/damlakstore.com\/?page_id=11761"},"modified":"2026-04-30T22:40:34","modified_gmt":"2026-04-30T20:40:34","slug":"resi-e-rimborsi","status":"publish","type":"page","link":"https:\/\/damlakstore.com\/de\/resi-e-rimborsi\/","title":{"rendered":"R\u00fcckgabe und Erstattung \u2013 Damlak Store"},"content":{"rendered":"<div class=\"ds-resi\">\n<p style=\"color:#666;font-size:.88rem;margin-bottom:4px\">Aktualisiert: April 2026 \u00b7 Entspricht dem Gesetzesdekret 206\/2005 \u00b7 EU-Richtlinie 2011\/83\/EU<\/p>\n<div style=\"background:#faf7f2;border:1px solid #e8dcc8;border-radius:8px;padding:18px 22px;margin:20px 0 32px\">\n<p style=\"margin:0\">Sie haben am gekauft <strong>Damlak Store<\/strong> und Sie m\u00f6chten ein Produkt zur\u00fcckgeben? <strong>30 Tage ab Lieferung<\/strong> Um eine R\u00fcckgabe zu beantragen, ohne den Grund angeben zu m\u00fcssen. Hier finden Sie die Bedingungen, das Verfahren und die R\u00fcckgabeoptionen, mit denen Sie Zeit und Geld sparen.<\/p>\n<\/div>\n<h2 style=\"font-size:1.3rem;font-weight:700;border-left:4px solid #c8a96e;padding-left:12px;margin:36px 0 12px\">Haben Sie Fragen? Kontaktieren Sie uns, bevor Sie eine R\u00fccksendung veranlassen.<\/h2>\n<p>Viele R\u00fccksendungen lassen sich durch ein einfaches Gespr\u00e4ch vermeiden. Bevor Sie fortfahren, sollten Sie folgende M\u00f6glichkeiten in Betracht ziehen:<\/p>\n<div style=\"display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:14px;margin:18px 0\">\n<div style=\"background:#faf7f2;border:1px solid #e8dcc8;border-radius:8px;padding:14px 16px\">\n<div style=\"font-size:1.3rem;margin-bottom:6px\">\ud83d\udcd0<\/div>\n<p><strong>Haben Sie die falsche Gr\u00f6\u00dfe bestellt?<\/strong><br \/><span style=\"font-size:.9rem;color:#555\">Kontaktieren Sie uns \u00fcber WhatsApp: Wir k\u00fcmmern uns direkt um Gr\u00f6\u00dfenumt\u00e4usche, oft ohne die Verpackung erneut zu versenden.<\/span><\/div>\n<div style=\"background:#faf7f2;border:1px solid #e8dcc8;border-radius:8px;padding:14px 16px\">\n<div style=\"font-size:1.3rem;margin-bottom:6px\">\ud83c\udfa8<\/div>\n<p><strong>Farbe weicht von der erwarteten Farbe ab?<\/strong><br \/><span style=\"font-size:.9rem;color:#555\">Schreiben Sie uns, und wir senden Ihnen ein Foto des tats\u00e4chlichen Produkts bei nat\u00fcrlichem Licht.<\/span><\/div>\n<div style=\"background:#faf7f2;border:1px solid #e8dcc8;border-radius:8px;padding:14px 16px\">\n<div style=\"font-size:1.3rem;margin-bottom:6px\">\ud83c\udf81<\/div>\n<p><strong>M\u00f6chten Sie anstelle einer R\u00fcckerstattung einen Gutschein?<\/strong><br \/><span style=\"font-size:.9rem;color:#555\">Wir bieten Ihnen ein <strong>h\u00f6herwertiger Rabattcoupon<\/strong> zur R\u00fcckerstattung \u2013 schneller und bequemer.<\/span><\/div>\n<div style=\"background:#faf7f2;border:1px solid #e8dcc8;border-radius:8px;padding:14px 16px\">\n<div style=\"font-size:1.3rem;margin-bottom:6px\">\ud83d\udd04<\/div>\n<p><strong>Sie w\u00fcnschen ein anderes Modell?<\/strong><br \/><span style=\"font-size:.9rem;color:#555\">Wir wandeln Retouren in Produktumtausch um. Weniger Wartezeit, weniger B\u00fcrokratie.<\/span><\/div>\n<div style=\"background:#faf7f2;border:1px solid #e8dcc8;border-radius:8px;padding:14px 16px\">\n<div style=\"font-size:1.3rem;margin-bottom:6px\">\ud83d\udee0\ufe0f<\/div>\n<p><strong>Produkt mit einem kleinen Mangel?<\/strong><br \/><span style=\"font-size:.9rem;color:#555\">Bei kleineren M\u00e4ngeln gew\u00e4hren wir eine teilweise R\u00fcckerstattung oder einen Gutschein \u2013 ohne dass Sie etwas zur\u00fccksenden m\u00fcssen.<\/span><\/div>\n<div style=\"background:#faf7f2;border:1px solid #e8dcc8;border-radius:8px;padding:14px 16px\">\n<div style=\"font-size:1.3rem;margin-bottom:6px\">\ud83d\udcac<\/div>\n<p><strong>Ben\u00f6tigen Sie Hilfe bei der Auswahl?<\/strong><br \/><span style=\"font-size:.9rem;color:#555\">Wir beraten Sie gern. Kontaktieren Sie uns vor dem Kauf.<\/span><\/div>\n<\/div>\n<div style=\"background:#fff9ed;border-left:4px solid #c8a96e;padding:12px 16px;border-radius:6px;margin:14px 0\">\n<strong>Bitte kontaktieren Sie uns, bevor Sie die R\u00fccksendung \u00f6ffnen:<\/strong><br \/>\n\ud83d\udce7 <a href=\"mailto:info@damlakstore.com\">info@damlakstore.com<\/a> | \ud83d\udcf1 WhatsApp: <a href=\"https:\/\/wa.me\/393896810265\">0039 389 681 02 65<\/a><br \/>\n<small>Wir antworten an Werktagen innerhalb weniger Stunden.<\/small>\n<\/div>\n<h2 style=\"font-size:1.3rem;font-weight:700;border-left:4px solid #c8a96e;padding-left:12px;margin:36px 0 12px\">Widerrufsrecht \u2013 was das Gesetz sagt<\/h2>\n<p>Gem\u00e4\u00df der <strong>Gesetzesdekret 206\/2005 (Verbraucherschutzgesetz)<\/strong> und der <strong>Europ\u00e4ische Richtlinie 2011\/83\/EU<\/strong>, Sie haben das Recht, innerhalb von [Anzahl der Tage] Tagen von jedem Online-Kauf zur\u00fcckzutreten. <strong>14 Tage ab Lieferung<\/strong>, ohne Grund.<\/p>\n<div style=\"background:#f0faf4;border-left:4px solid #2e9e5b;padding:12px 16px;border-radius:6px;margin:14px 0\">\n<strong>Damlak Store verl\u00e4ngert dieses Recht auf 30 Tage ab Lieferung.<\/strong> \u2014 das Doppelte des gesetzlich vorgeschriebenen Betrags.\n<\/div>\n<table style=\"width:100%;border-collapse:collapse;margin:16px 0;font-size:.93rem\">\n<tr>\n<th style=\"background:#f5f0e8;text-align:left;padding:9px 13px;font-weight:600;border-bottom:2px solid #e0d5c0\">Ich warte<\/th>\n<th style=\"background:#f5f0e8;text-align:left;padding:9px 13px;font-weight:600;border-bottom:2px solid #e0d5c0\">EU-Recht<\/th>\n<th style=\"background:#f5f0e8;text-align:left;padding:9px 13px;font-weight:600;border-bottom:2px solid #e0d5c0\">Damlak Store<\/th>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Auszahlungsfenster<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">14 Tage<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\"><strong>30 Tage<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Grund f\u00fcr die Anfrage<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Nicht notwendig<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Nicht notwendig<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Erstattung<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Innerhalb von 14 Tagen<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\"><strong>5-7 Werktage<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Kosten f\u00fcr die R\u00fcckgabe von Defekten<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Auf Kosten des Verk\u00e4ufers<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Auf Kosten des Damlak-Ladens<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px\">R\u00fccksendekosten aufgrund von Bedenken<\/td>\n<td style=\"padding:9px 13px\">Sie k\u00f6nnen die des Kunden sein.<\/td>\n<td style=\"padding:9px 13px\">Auf Kosten des Kunden<\/td>\n<\/tr>\n<\/table>\n<h2 style=\"font-size:1.3rem;font-weight:700;border-left:4px solid #c8a96e;padding-left:12px;margin:36px 0 12px\">Bedingungen f\u00fcr akzeptierte R\u00fccksendungen<\/h2>\n<ul>\n<li><strong>Unbesch\u00e4digt und unbenutzt<\/strong> \u2014 darf zur Begutachtung ausgerollt werden, darf aber keine Gebrauchsspuren aufweisen.<\/li>\n<li><strong>In der Originalverpackung<\/strong> \u2014 Verpackung, Etiketten und Zubeh\u00f6r vorhanden und unbesch\u00e4digt.<\/li>\n<li><strong>Sauber<\/strong> \u2014 Schmutzige, gewaschene oder geruchsintensive Produkte werden nicht angenommen.<\/li>\n<li><strong>Anfrage innerhalb von 30 Tagen<\/strong> ab Lieferung.<\/li>\n<\/ul>\n<div style=\"background:#fff4f4;border-left:4px solid #d94f4f;padding:12px 16px;border-radius:6px;margin:14px 0\">\n<strong>Nicht akzeptiert:<\/strong> Vom Kunden benutzte oder besch\u00e4digte Produkte \u00b7 kundenspezifische Produkte \u00b7 Produkte ohne Originalverpackung\n<\/div>\n<h2 style=\"font-size:1.3rem;font-weight:700;border-left:4px solid #c8a96e;padding-left:12px;margin:36px 0 12px\">R\u00fccksendekosten: Wer tr\u00e4gt die Kosten?<\/h2>\n<table style=\"width:100%;border-collapse:collapse;margin:16px 0;font-size:.93rem\">\n<tr>\n<th style=\"background:#f5f0e8;text-align:left;padding:9px 13px;font-weight:600;border-bottom:2px solid #e0d5c0\">Grund<\/th>\n<th style=\"background:#f5f0e8;text-align:left;padding:9px 13px;font-weight:600;border-bottom:2px solid #e0d5c0\">Kosten<\/th>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Mangelhaftes oder nicht konformes Produkt<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\"><strong>Frei<\/strong> \u2014 Damlak Store bezahlen<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Unser Versandfehler<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\"><strong>Frei<\/strong> \u2014 Damlak Store bezahlen<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Meinungs\u00e4nderung \/ Zweifel<\/td>\n<td style=\"padding:9px 13px;border-bottom:1px solid #eee\">Auf Kosten des Kunden<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:9px 13px\">Falsche Gr\u00f6\u00dfe (Kundenfehler)<\/td>\n<td style=\"padding:9px 13px\">Auf Kosten des Kunden<\/td>\n<\/tr>\n<\/table>\n<h2 style=\"font-size:1.3rem;font-weight:700;border-left:4px solid #c8a96e;padding-left:12px;margin:36px 0 12px\">So beantragen Sie eine R\u00fcckgabe<\/h2>\n<ol>\n<li style=\"margin-bottom:10px\"><strong>Kontaktieren Sie uns innerhalb von 30 Tagen<\/strong> \u2014 E-Mail <a href=\"mailto:info@damlakstore.com\">info@damlakstore.com<\/a> oder WhatsApp <a href=\"https:\/\/wa.me\/393896810265\">0039 389 681 02 65<\/a> mit Bestellnummer und Grund.<\/li>\n<li style=\"margin-bottom:10px\"><strong>Anleitung anfordern<\/strong> \u2014Wir werden Ihnen innerhalb von 1-2 Tagen eine R\u00fccksendeadresse und Verpackungshinweise zukommen lassen.<\/li>\n<li style=\"margin-bottom:10px\"><strong>Bereiten Sie das Paket vor.<\/strong> \u2014 Produkt in seiner originalen, unbesch\u00e4digten und vollst\u00e4ndigen Verpackung.<\/li>\n<li style=\"margin-bottom:10px\"><strong>Versand mit Sendungsverfolgung<\/strong> \u2014 Bewahren Sie den Versandbeleg auf.<\/li>\n<li><strong>R\u00fcckerstattung innerhalb von 5-7 Werktagen<\/strong> von der Rezeption und Verifizierung.<\/li>\n<\/ol>\n<h2 style=\"font-size:1.3rem;font-weight:700;border-left:4px solid #c8a96e;padding-left:12px;margin:36px 0 12px\">Produkt besch\u00e4digt angekommen?<\/h2>\n<ol>\n<li>Mach einen Schuss! <strong>klare Fotos des Schadens<\/strong> \u2014 Produkt und Verpackung.<\/li>\n<li>Kontaktieren Sie uns innerhalb <strong>48 Stunden ab Lieferung<\/strong>.<\/li>\n<li>Wir \u00fcbernehmen die Abholung oder den Ersatz auf unsere Kosten.<\/li>\n<\/ol>\n<h2 style=\"font-size:1.3rem;font-weight:700;border-left:4px solid #c8a96e;padding-left:12px;margin:36px 0 12px\">H\u00e4ufig gestellte Fragen<\/h2>\n<div style=\"border-bottom:1px solid #eee;padding:14px 0\">\n<p style=\"font-weight:700;margin:0 0 6px\"><strong>Wie lange dauert die R\u00fccksendung eines Artikels?<\/strong><\/p>\n<p style=\"color:#444;margin:0\">30 Tage ab Lieferung. Das Gesetz garantiert 14 Tage \u2013 wir haben diese Frist verdoppelt.<\/p>\n<\/div>\n<div style=\"border-bottom:1px solid #eee;padding:14px 0\">\n<p style=\"font-weight:700;margin:0 0 6px\"><strong>Wer \u00fcbernimmt die Kosten f\u00fcr den R\u00fcckversand?<\/strong><\/p>\n<p style=\"color:#444;margin:0\">Mangelhaftes Produkt: Wir \u00fcbernehmen die Kosten. Meinungs\u00e4nderung: Der Kunde tr\u00e4gt die Kosten.<\/p>\n<\/div>\n<div style=\"border-bottom:1px solid #eee;padding:14px 0\">\n<p style=\"font-weight:700;margin:0 0 6px\"><strong>Wann erhalte ich meine R\u00fcckerstattung?<\/strong><\/p>\n<p style=\"color:#444;margin:0\">Innerhalb von 5-7 Werktagen nach Erhalt und \u00dcberpr\u00fcfung des Produkts.<\/p>\n<\/div>\n<div style=\"border-bottom:1px solid #eee;padding:14px 0\">\n<p style=\"font-weight:700;margin:0 0 6px\"><strong>Kann ich das Produkt umtauschen, anstatt es zur\u00fcckzusenden?<\/strong><\/p>\n<p style=\"color:#444;margin:0\">Ja. Kontaktieren Sie uns zuerst: Wir erledigen die \u00c4nderung schnell und oft kostenlos.<\/p>\n<\/div>\n<div style=\"border-bottom:1px solid #eee;padding:14px 0\">\n<p style=\"font-weight:700;margin:0 0 6px\"><strong>Kann ich einen bereits ausgerollten Teppich zur\u00fcckgeben?<\/strong><\/p>\n<p style=\"color:#444;margin:0\">Ja, sofern es keine Gebrauchsspuren aufweist. Es muss unbesch\u00e4digt, sauber und in der Originalverpackung sein.<\/p>\n<\/div>\n<div style=\"border-bottom:1px solid #eee;padding:14px 0\">\n<p style=\"font-weight:700;margin:0 0 6px\"><strong>Kann ich anstelle einer R\u00fcckerstattung einen Gutschein erhalten?<\/strong><\/p>\n<p style=\"color:#444;margin:0\">Ja. Auf Anfrage bieten wir einen h\u00f6herwertigen Gutschein an \u2013 schneller als Bankr\u00fcckerstattungen.<\/p>\n<\/div>\n<div style=\"background:linear-gradient(135deg,#1a1a1a,#333);color:#fff;border-radius:10px;padding:24px 28px;margin:40px 0 28px\">\n<p style=\"margin:0 0 16px\"><strong>Ben\u00f6tigen Sie Hilfe?<\/strong> Bitte kontaktieren Sie uns, bevor Sie eine R\u00fccksendung veranlassen \u2013 oft k\u00f6nnen wir das Problem innerhalb von 5 Minuten l\u00f6sen.<\/p>\n<p><a href=\"https:\/\/wa.me\/393896810265\" style=\"display:inline-block;margin-right:10px;padding:10px 20px;border-radius:6px;font-weight:700;background:#c8a96e;color:#fff;text-decoration:none\">WhatsApp<\/a><br \/>\n<a href=\"mailto:info@damlakstore.com\" style=\"display:inline-block;padding:10px 20px;border-radius:6px;font-weight:700;background:#fff;color:#111;text-decoration:none\">E-Mail<\/a>\n<\/div>\n<h2 style=\"font-size:1.3rem;font-weight:700;border-left:4px solid #c8a96e;padding-left:12px;margin:36px 0 12px\">Kontakte<\/h2>\n<p>\ud83d\udce7 <a href=\"mailto:info@damlakstore.com\">info@damlakstore.com<\/a><br \/>\n\ud83d\udcf1 WhatsApp: <a href=\"https:\/\/wa.me\/393896810265\">0039 389 681 02 65<\/a><\/p>\n<p style=\"font-size:.8rem;color:#888;border-top:1px solid #eee;margin-top:40px;padding-top:16px\">\nEntspricht dem italienischen Gesetzesdekret 206\/2005, der EU-Richtlinie 2011\/83\/EU und der DSGVO 2016\/679. Gilt f\u00fcr B2C-K\u00e4ufe.<br \/>\nDamlak Store \u00b7 info@damlakstore.com \u00b7 April 2026\n<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Aggiornata: aprile 2026 \u00b7 Conforme a D.Lgs. 206\/2005 \u00b7 Direttiva EU 2011\/83\/UE Hai acquistato su Damlak Store e vuoi restituire un prodotto? Hai 30 giorni dalla consegna per richiedere un reso, senza dover giustificare il motivo. Trovi qui condizioni, procedura e le alternative al reso che ti fanno risparmiare tempo e denaro. Hai dubbi? Contattaci [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-11761","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Aggiungi titolo Salta all&#039;editor - Damlak Store<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/damlakstore.com\/de\/resi-e-rimborsi\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reso e Rimborso \u2013 Damlak Store\" \/>\n<meta property=\"og:description\" content=\"Aggiornata: aprile 2026 \u00b7 Conforme a D.Lgs. 206\/2005 \u00b7 Direttiva EU 2011\/83\/UE Hai acquistato su Damlak Store e vuoi restituire un prodotto? Hai 30 giorni dalla consegna per richiedere un reso, senza dover giustificare il motivo. Trovi qui condizioni, procedura e le alternative al reso che ti fanno risparmiare tempo e denaro. Hai dubbi? 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